How do I order?

We work in a custom world and like to work directly with you in the development and ordering process. Send us an email or give us a call.

Typically three to five days. For larger projects, please call your Merchandiser to discuss.

Upon sample approval and order placement, we can move straight into production. Production typically takes 4-6 weeks. Once production is complete and product ships, transit lead-times range from 1-8 weeks depending on the country of origin and preferred shipment method.

Unfortunately, we do not offer the option to buy one or a few hats. For fully custom caps, our minimum is 288 pieces. We also offer our capsdirectNOW with minimums of 144 pcs.

Artboards and most samples are no charge. For specialty applications, such as silicone applique, liquid metal, embossed patch, or metal badge a mould fee may apply. The fee will vary depending on decoration method, size and intricacy of design.

Please contact us with shipping needs outside of the continental USA.

We offer adjustable and stretch fit caps. Most adjustable caps are produced in size 57 cm or 58 cm. Check our standard size chart for more details.

Once an order is in production, product changes can no longer be made.

Invoices are typically sent within 24 hours of delivery. For any invoice concerns, please reach out to your Merchandiser.

We work exclusively with distributors and retailers. We are happy to put you in touch with a local distributor who can provide you with a detailed quote, answer your questions, and place your order.

We offer a variety of licensed camo patterns by Realtree, Mossy Oak, and NextCamo.

Our Realtree patterns include Xtra, Edge, Max-4, Max-5 and Wav3. In Mossy Oak we offer Break-Up Country, Bottomland and Shadow Grass Blades. NextCamo is available in Bonz pattern.

Vector artwork in .ai, .pdf or .eps is preferred.

We do not currently offer any domestic production options for custom headwear. We do offer a domestic option for face masks.

We have production options in China, Bangladesh, Vietnam, and Myanmar.

We do not stock any blank headwear. We would be happy to recommend a blank supplier if you don't already have one.